Thinking Omnichannel for Social SEO
In this new dynamic, an omnichannel approach has become a key strategic lever to maximize brand visibility. Being present on multiple platforms is no longer enough — brands must also ensure consistency and search optimization across each of them. The goal is to build a seamless digital ecosystem where content connects and complements each other, making it easy for users to find and recognize the brand, whether they’re on Instagram, TikTok, LinkedIn, YouTube, or even Pinterest.
This omnichannel strategy strengthens social SEO by multiplying touchpoints and increasing the chances of showing up in native searches on each platform. A user searching for a product on Instagram should find the same brand identity and messaging on TikTok or LinkedIn — with no disruption in the user experience.
At the same time, it’s crucial to understand that each platform has its own tone of voice. That’s why choosing the right angle or theme for each channel is a strategic move. It helps maximize engagement while maintaining a coherent and impactful presence across all platforms.
A great example of a successful omnichannel strategy is the campaign we developed for Maybelline NY. Designed to turn the shopping journey into an interactive experience, it started on TikTok, where users were immersed in the brand universe before being redirected to Amazon to complete their purchase. At the heart of the campaign was an interactive mystery game that invited users to solve a “beauty Cluedo” by following clues scattered across TikTok and Amazon.
This approach not only boosted engagement but also enhanced the SEO of Maybelline NY’s TikTok account. By multiplying strategic touchpoints, the brand was able to fully leverage the power of omnichannel to amplify its visibility and impact across social platforms.